How to Find the Right Replacement Parts for Your CORE Tent or Canopy

A bent pole or missing stake does not mean your tent is done. Most camping gear damage comes down to one or two replaceable components, and swapping a part costs a fraction of buying a new tent or canopy. The catch is finding the right part for your exact model.

Knowing where to look and how CORE organizes their replacement parts saves time and gets you back to camping faster. Here is a step-by-step walkthrough.

How to Identify Your Model Number

Ordering the wrong part wastes time and money, so confirming your model number is the first step. CORE uses model numbers to match each part to a specific tent or canopy, and even similar-looking products can use different pole sizes or connector styles.

Where to find your model number:

• Sewn-in tag: Check the inside of your tent near the door or along a seam. Most CORE tents have a fabric tag with the model number printed on it.
• Original packaging: The carry bag or box often lists the model number alongside the product name and barcode. If you have a CORE cooler, hammock, or other product with a tag, the model number is printed on the tag near the barcode. 
• Product manual: Every CORE tent and canopy ships with a printed manual that includes the model number on the cover or first page. Our instruction manuals are usually sewn into the carry bag of the item. Digital manuals are also available on the CORE website at this link: CORE Product Manuals & Repair Tutorials.
• Purchase confirmation: Your email receipt from CORE or the retailer typically includes the product name and model number.

How CORE's Replacement Parts Are Organized

CORE organizes replacement parts by product type, so you start by selecting the category that matches your gear:

• Instant Tents - Tents with pre-attached poles and hub connectors
• Traditional Tents - Dome and cabin tents with separate poles
• Canopies - Center Push, pop-up canopies and easy-up shelters
• Screened Shelters - Screen houses with pre-attached poles and hub connectors
• COSTCO Products - CORE tents and canopies sold at COSTCO

Within each category, parts are listed by model, so you can match your model number to the correct part. Product images and descriptions help confirm you are ordering the right component. If you have a cooler or other product not included in the Replacement Parts page, please contact CORE customer support for assistance. 

What You Can Replace vs. What Needs a Warranty Claim

Most structural and weather-protection components are available as individual camping gear replacement parts. Knowing which parts CORE sells separately helps you decide whether to order a replacement or file a warranty claim.

Commonly Replaceable Parts

• Poles: Individual pole segments, leg poles, and crossbar poles for both instant tents and traditional models. Pole diameter and length vary by tent, so model matching is critical.
• Stakes: Tent and canopy stakes sized for your specific product.
• Rainflies: Full replacement rainflies cut to fit your tent model.
• Footprints: Ground-level protection layers sized to attach to the bottom of your tent.
• Carry bags: Replacement bags sized for your tent's packed dimensions.
• Hub connectors: Central hub assemblies for instant tents, including spring-loaded locking mechanisms.

When to File a Warranty Claim

CORE offers a one-year warranty on most products. File a warranty claim if:

• Fabric tears or seam failures appear during normal use within the warranty period.
• A zipper fails without misuse.
• Multiple components fail simultaneously, suggesting a manufacturing issue rather than normal wear and tear.

When in doubt, submit a Warranty Claim Form on the CORE website. The team will determine whether a replacement part, repair, or full product replacement is the best resolution.

Tips for Maintaining Your Tent and Canopy

A little care before and after each trip can help prevent damage and keep your tent or canopy in usable condition for longer.

• Inspect parts before every trip: Check poles, joints, zippers, stakes, and fabric for signs of wear so you can address small issues before setting up camp.
• Clean before storing: Remove dirt, sand, and debris from the fabric and frame. Let everything dry completely to help prevent mildew and corrosion.
• Pack with care: Fold or roll your tent according to its instructions, and avoid forcing poles or connectors into place. This helps reduce unnecessary stress on the frame.
• Store gear in a dry place: Keep your tent or canopy away from prolonged moisture, excessive heat, and direct sunlight when not in use.
• Keep spare essentials handy: Extra stakes and other small components can be useful if something goes missing or gets damaged during a trip.

If you do need to replace a part, don't worry. Replacing tent parts and patching holes are normal parts of routine tent maintenance. To help make replacing parts on your CORE tent as simple as possible, we have tutorial videos on our YouTube channel here: CORE Replacement Part Guide

Get More Use Out of Your Gear

Replacing a damaged component can be a straightforward way to extend the life of a tent or canopy you already own. With the correct model information and a suitable replacement part, you can address the issue without replacing the entire setup.

Visit the CORE replacement parts collection to find available components for your gear. If you're unsure which part you need, contact CORE support for help before ordering.

Frequently Asked Questions

Where Do I Find the Model Number on My CORE Tent?

Check the sewn-in tag inside the tent near the door or a seam. The product manual sewn into the carry bag and your purchase confirmation also list the model number.

Does CORE Sell Replacement Tent Poles?

Yes. CORE sells replacement poles for their tents. Select your product type and model on the camping gear replacement parts page to find the parts for your tent.

Can I Buy Replacement Parts for a CORE Tent I Bought at Costco?

Yes. CORE has a dedicated Costco Products section in their replacement parts store for models sold through Costco, which may use different configurations.

What If I can't find my tent model in the Parts Store?

Contact CORE support at help@coreequipment.com or 1-888-775-5628, Monday-Friday 8am-5pm CST. Send a photo of your tent and any identifying details, and the team can help match you to the right part.

Does CORE's Warranty Cover Replacement Parts?

CORE offers a one-year warranty on most products. Damage from normal use within the warranty period may qualify for a free replacement part or full product replacement.

Can I Replace a Tent Rainfly Separately?

Yes. Replacement rainflies are available for CORE tents. Check the replacement parts page for your tent to confirm that you're picking the correct size before purchasing.