Frequently Asked Questions
When will my order ship?
When will my order ship?
Orders placed before 2:00 pm CST (Monday–Friday) will ship the same day. Orders placed after 2:00 pm CST ship the following business day. Orders placed after 2:00 pm CST on Friday will ship the following Monday.
Which carriers do you use?
Which carriers do you use?
All orders ship via UPS Ground, FedEx Ground, or USPS.
Can you ship to P.O. Boxes?
Can you ship to P.O. Boxes?
We cannot ship to P.O. boxes; a physical mailing address is required for delivery.
How do I cancel my order?
How do I cancel my order?
You may cancel your order before you receive tracking information. Once the package ships, the order cannot be cancelled. To request a cancellation, please contact us at 1-888-775-5628 or help@coreequipment.com.
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