Customer Service

We're here to help! Please call, email or chat with us to speak with a CORE® Camping Support Specialist. For Warranty & Returns, please have your receipt and model number ready.

Monday – Friday, 8am – 5pm CST

Phone: 1-888-775-5628
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Chat: Please click the Chat button in the lower left corner.

Gmail users: If you are not receiving notification or customer service emails, please check your Spam folder in Gmail.

Warranty Claim
Replacement Parts
Shipping, Returns & Warranty
Product Manuals
Tent Selection Guide
Paying with AfterPay
Privacy Policy & Terms of Service

Please mail all correspondence to:
CORE Equipment Help
c/o Elevate, LLC
8681 West 137th Street
Overland Park, KS 66223