Free Shipping on Domestic Orders Over $50
- We provide free ground shipping & handling on website orders within the lower 48 contiguous United States on purchases of $50 dollars or more.
- For purchases under $49.99, a flat rate of $4.99 will be charged.
- Please contact customer service (888-775-5628) regarding shipping to Alaska, Hawaii or Puerto Rico. Delivery is available to AK, HI and PR. However, an additional shipping fee will apply. Additional transit time may be required.
- We strive to process and ship all orders within 1-2 business days (Monday-Friday). Shipments usually arrive within 4-6 business days after processing within the lower 48 contiguous states. All shipments are sent via UPS ground service or via USPS. Tracking information will be sent to you via email after your order is processed.
- Customers also have the option of receiving tracking information via SMS text message if they choose to provide their cell phone number at check-out. This is completely optional and at the customer’s discretion. We will never send anything to you other than order tracking. Standard text message rates may apply.
- At this time, we are unable to send deliveries to APO addresses or P.O. Boxes.
- We also provide expedited shipping options for an additional cost. You can see all of the specific shipping options at checkout.
- We appreciate interest in international purchases, but at this time, we are unable to ship internationally. However, we are working on options to expand our product catalog into new countries!
Flat Rate Returns
Making your outdoor experience as easy and enjoyable as possible is our number one priority. If you aren’t happy with your Core® Equipment purchase, returns can be made up to 60 days after the purchase date with all original packaging and contents. Please contact our customer service team at firstname.lastname@example.org or 1-888-775-5628 for your return shipping label. A flat rate return fee will be assessed based on the original order value.
- Orders under $49.99 (before tax) will have a flat $8.00 return fee deducted from your refund.
- Orders over $50.00 (before tax) will have a flat $15.00 return fee deducted from your refund.
- Orders of wearable Core Gear will have a flat $3.00 return fee deducted from your refund.
Keep in mind – our customer service is also happy to help you with repair parts and product warranty.
M-F: 8am - 5pm CST